Privacy Policy

Privacy Policy for EDCAN LTD 

Effective Date: 01/01/2023

At EDCAN, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and protect the data you provide when using our website. By accessing or using our website, you consent to the practices described in this Privacy Policy.

1. Information Collection and Use:

1.1. Personal Information:
We may collect the following personal information when you use our website:
- Name
- Email address
- Postal address
- Phone number
- Payment information
- Purchase history
- IP address
- Device information
- Cookies and usage data

1.2. Purpose of Use:
We collect and use your personal information for the following purposes:
- Processing and fulfilling your orders
- Communicating with you regarding your purchases and inquiries
- Providing customer support
- Sending marketing and promotional materials (with your consent)
- Improving our website's functionality and user experience
- Analyzing website usage and trends
- Complying with legal obligations

2. Data Sharing and Disclosure:

2.1. Third-Party Service Providers:
We may share your personal information with trusted third-party service providers to perform specific tasks on our behalf, such as payment processing, shipping, and data analytics. These providers are obligated to protect your data and are not allowed to use it for any other purposes.

2.2. Legal Requirements:
We may disclose your personal information when required by law or if we believe that such disclosure is necessary to comply with legal obligations, protect our rights, or enforce our website policies.

2.3. Business Transfers:
In the event of a merger, acquisition, or sale of all or a portion of our business assets, your personal information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control.

3. Cookies and Similar Technologies:

3.1. Cookies:
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use the site. You can manage your cookie preferences through your browser settings.

4. Your Rights:

4.1. Access and Rectification:
You have the right to access and update your personal information. If you would like to review, correct, or delete any of your data, please contact us at [contact email/phone/address].

4.2. Marketing Communications:
You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in the email or contacting us.

5. Data Security:

5.1. We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

6. Data Retention:

6.1. We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Children's Privacy:

7.1. Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the data.

8. Changes to the Privacy Policy:

8.1. We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the use of your personal information, please contact us at:
- Email:
- Phone: 02080889787
- Address: 71-75 Shelton Street, Covent Garden, London WC2h 9JQ

By using our website, you agree to the terms and conditions of this Privacy Policy.